--- title: Plans, Pricing, Billing and Payment Frequently Asked Questions (FAQ) description: Compare Fundamental, Essential and Ultimate plans, see pricing, payment terms, upgrade rules and cancellation details in this concise Pasture.io billing FAQ. --- [Skip to content](https://help.pasture.io/plans-pricing-and-billing-frequently-asked-questions-faq#main-content) English Show submenu for translations [![Pasture.io](https://help.pasture.io/hs-fs/hubfs/logo%20square.jpg?width=100&height=75&name=logo%20square.jpg)](https://pasture.io/) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.pasture.io/?hsLang=en) 2. [Plans and Pricing](https://help.pasture.io/plans-and-pricing?hsLang=en) # Plans, Pricing, Billing and Payment Frequently Asked Questions (FAQ) ## Your quick-scan guide to plans, satellite tiers, costs, payments, upgrades and cancellations—all in one place. ### Product & Plans #### What plans do you offer? We offer the **Fundamental** farm-management app, with two satellite add-on tiers: **Essential** and **Ultimate**. Essential supplies lower-resolution imagery with less frequent revisits; Ultimate delivers high-resolution imagery with near-daily revisits. [Check out our plans and pricing here](https://pasture.io/plans#plans-and-pricing). #### What is included in the satellite add-ons? Each satellite tier adds remote pasture readings **plus** full use of the Fundamental app—maps, records, tasks, reports, calculators, and more. [Compare all features here](https://pasture.io/plans#compare-features). #### How often do you receive satellite images? - **Ultimate:** near-daily flyovers. - **Essential:** flyovers every 5 days, varying by location and conditions. [View satellite FAQ here](https://pasture.io/satellite#satellite-faq).   ---   ### Pricing & Payment Terms #### How much does the remote measuring cost? Pricing starts with the Fundamental app. Essential or Ultimate add-ons are then priced per hectare. [Detailed pricing is available here](https://pasture.io/plans#plans-and-pricing). #### Is there a trial period for the satellite add-ons? The Fundamental app can be trialled. Satellite add-ons are premium services that require an annual commitment and therefore are not trialled. #### Do you offer monthly pricing/payment terms? Subscriptions may be paid monthly **or** annually, but all contracts run for 12 months and must be paid in full. #### Do you offer seasonal subscriptions (partial-year coverage)? Our satellite data provider sells imagery on **annual contracts**, so Pasture.io subscriptions also run for a full year. That said, farms that winter under snow or dry-lot stock for several months still extract real value: six months of accurate grazing insights and feed budgeting typically offset the full-year cost through better paddock rotation and time saved. #### What payment methods do you accept? Major credit cards and bank transfers are accepted. Contact support for any other payment queries. #### Are there any additional costs or hidden fees? No. All charges are listed upfront. Future add-ons may appear in the app but will be clearly marked and optional. #### Do you offer discounts for long-term commitments? We do not discount. Pricing reflects the value and consistency of the service for every customer.   ---   ### Managing Your Subscription #### Can I change my plan later, and how are upgrades charged? Yes. You can upgrade from **Fundamental + Essential** to **Fundamental + Ultimate** at any time. ##### How the upgrade is billed 1. The unused portion of your current plan (calculated per remaining month) becomes a credit. 2. That credit is deducted from the full 12-month cost of the new plan. 3. You pay only the difference. *Example:* - You have 9 months left on Fundamental + Essential for 100 ha. - You upgrade to Fundamental + Ultimate. - The value of the 9 unused months becomes a credit against the new annual Ultimate price. - You pay the balance. #### Can I add more satellite add-ons later? Absolutely. Upgrades follow the same credit method. Note: the **AOI chosen for Ultimate can’t be changed** once set, so select it carefully at the start of your term. #### What is the cancellation policy? Subscriptions can be cancelled at any time, but they are annual commitments. Any remaining balance for the year becomes due upon cancellation. #### What happens if I need to pause my subscription? Pausing is not available. Data supply contracts run for the full year. Contact support to discuss any concerns.   ---   ### Support & Help #### How do I get support if I have issues with my subscription? Our support team is ready via email, in-app chat, WhatsApp, or phone. Within the app, there is a help menu where you can select any of the options. Get in touch and we’ll help promptly. - [Application Usage](https://help.pasture.io/application-usage?hsLang=en#main-content) - [Paddock Settings and Details](https://help.pasture.io/application-usage?hsLang=en#paddock-settings-and-details) - [FAQ](https://help.pasture.io/application-usage?hsLang=en#faq) - [Farm Dashboard](https://help.pasture.io/application-usage?hsLang=en#farm-dashboard) - [Grazing Planner](https://help.pasture.io/application-usage?hsLang=en#grazing-planner) - [Setting up your Farm](https://help.pasture.io/application-usage?hsLang=en#setting-up-your-farm) - [Mapping](https://help.pasture.io/application-usage?hsLang=en#mapping) - [Web Browsers and Devices](https://help.pasture.io/application-usage?hsLang=en#web-browsers-and-devices) - [Privacy, Security & Terms](https://help.pasture.io/privacy-security-terms?hsLang=en#main-content) - [Policies & Terms](https://help.pasture.io/privacy-security-terms?hsLang=en#policies-terms) - [Password & Login](https://help.pasture.io/privacy-security-terms?hsLang=en#password-login) - [Getting Started & FAQ](https://help.pasture.io/getting-started-faq?hsLang=en#main-content) - [Frequently Asked Questions](https://help.pasture.io/getting-started-faq?hsLang=en#frequently-asked-questions) - [Manual Pasture Readings](https://help.pasture.io/manual-pasture-readings?hsLang=en#main-content) - [Manual Pasture Readings](https://help.pasture.io/manual-pasture-readings?hsLang=en#manual-pasture-readings) - [Plans and Pricing](https://help.pasture.io/plans-and-pricing?hsLang=en) - [Pasture Readings](https://help.pasture.io/pasture-readings?hsLang=en#main-content) - [Pasture Readings FAQ](https://help.pasture.io/pasture-readings?hsLang=en#pasture-readings-faq) - [App Usage](https://help.pasture.io/pasture-readings?hsLang=en#app-usage) - [Troubleshooting](https://help.pasture.io/pasture-readings?hsLang=en#troubleshooting) - [V1 (Classic) Help Articles](https://help.pasture.io/v1-classic-help-articles?hsLang=en#main-content) - [Pasture Readings](https://help.pasture.io/v1-classic-help-articles?hsLang=en#pasture-readings) - [Paddock Activities](https://help.pasture.io/v1-classic-help-articles?hsLang=en#paddock-activities) - [App Setup](https://help.pasture.io/v1-classic-help-articles?hsLang=en#app-setup) - [Grazing Activity](https://help.pasture.io/v1-classic-help-articles?hsLang=en#grazing-activity) - [Paddocks](https://help.pasture.io/paddocks?hsLang=en#main-content) - [Harvests](https://help.pasture.io/paddocks?hsLang=en#harvests) - [Fertilisations](https://help.pasture.io/paddocks?hsLang=en#fertilisations) - [Paddock Details](https://help.pasture.io/paddocks?hsLang=en#paddock-details) - [Plantings](https://help.pasture.io/paddocks?hsLang=en#plantings) - [Spraying](https://help.pasture.io/paddocks?hsLang=en#spraying) - [Overlay](https://help.pasture.io/paddocks?hsLang=en#overlay) - [Livestock](https://help.pasture.io/livestock?hsLang=en#main-content) - [Grazing](https://help.pasture.io/livestock?hsLang=en#grazing) - [Herds](https://help.pasture.io/livestock?hsLang=en#herds) - [People](https://help.pasture.io/people?hsLang=en#main-content) - [Managing Users](https://help.pasture.io/people?hsLang=en#managing-users) - [Task Manager](https://help.pasture.io/people?hsLang=en#task-manager) - [Integrations](https://help.pasture.io/integrations?hsLang=en) - [Feed](https://help.pasture.io/feed?hsLang=en#main-content) - [Feedstuff](https://help.pasture.io/feed?hsLang=en#feedstuff) - [Creating a Silo](https://help.pasture.io/feed?hsLang=en#creating-a-silo) - [Feed Inventory](https://help.pasture.io/feed?hsLang=en#feed-inventory) - [How to Add Feed and Nutrition to a Grazing](https://help.pasture.io/feed?hsLang=en#how-to-add-feed-and-nutrition-to-a-grazing) - [How to Create a Detailed Grazing](https://help.pasture.io/feed?hsLang=en#how-to-create-a-detailed-grazing) [![Pasture.io](https://help.pasture.io/hs-fs/hubfs/logo%20square.jpg?width=24&height=24&name=logo%20square.jpg "Pasture.io")](https://pasture.io) HQ in Hobart, Tasmania, Australia - servicing farmers worldwide. 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